RETURN & EXCHANGE
No Hassle Return & Exchanges
We're sorry you didn't love your YAY! for Everyone. Please reach out to email@example.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
The Returns Process
All returns must be processed within 7 days of receiving the order.
To place a return, or if you are having trouble making a return within the 7 day timeframe, please reach out to firstname.lastname@example.org. Order Number must be provided to place a return, and you will be refunded. Please note, your original shipping charges are not refunded. Gift cards are final sale.
Refund Processing Time
Credit card refunds usually take 5-10 business days to appear on your statement.
If you received a product different from the one that you ordered, sorry about that! Please contact us at email@example.com and we’ll be sure to get you the Glossier you ordered!
Gift Returns or Exchanges work
If you were gifted YAY! for Everyone but it isn't what you had in mind, you can return your items for store credit. Please reach out to firstname.lastname@example.org with the gifter's first and last name, email address, and the products you’d like to return as store credit or exchange (the gifter won’t be notified of any changes). Once locating the original order, we'll handle it!